At Thread Evoke, we take quality seriously — but we also keep our return policy clear and straightforward, so there's no confusion on either side.

1. What's Eligible for Return

We accept returns only under the following conditions:

• Wrong Item Delivered — you received a different product than what you ordered.
• Fabric or Material Defect — the product has a genuine manufacturing defect in the fabric, stitching, or print.

2. What's Not Eligible for Return

• Incorrect size selection. Please refer to our detailed Size Chart before placing your order — we're happy to help you pick the right fit if you message us before you buy.
• Change of mind or personal preference after purchase.
• Products that have been worn, washed, or altered.
• Items returned without original tags/packaging.

3. Return Window

Return requests must be raised within 7 days of delivery. Requests raised after this window will not be accepted.

4. How to Request a Return

1. Email us at contact@threadevoke.com with your order number and clear photos of the issue (wrong item or defect).
2. Our team will review your request within 24–48 hours.
3. If approved, we'll share pickup or return shipping instructions.