At Thread Evoke, every order is printed, packed, and shipped through our trusted fulfillment partner, Qikink. This partnership allows us to maintain consistent quality, secure packaging, and reliable delivery timelines across India.

1. Order Processing Time

Once your order is placed and payment is confirmed, it is sent directly to Qikink for printing and fulfillment. Orders are typically processed and dispatched within 2–3 business days, excluding Sundays and public holidays. During sale periods or new launches, processing may take slightly longer due to higher order volumes.

2. Delivery Timelines

• Metro Cities: 3–5 business days post-dispatch
• Non-Metro / Other Locations: 5–8 business days post-dispatch

These timelines are estimates provided by our shipping partner and may vary due to weather, courier delays, regional restrictions, or other unforeseen circumstances beyond our control.

3. Shipping Charges

Shipping charges (if applicable) are calculated at checkout based on your delivery location and order value. Any applicable shipping fees will be clearly displayed before you complete your purchase.

4. Order Tracking

Once your order is dispatched, you'll receive a confirmation email/SMS with your tracking ID and a link to track your shipment in real time, courtesy of Qikink's logistics network.

5. Pan-India Delivery

We currently ship across most serviceable pincodes in India. In rare cases where a pincode is not serviceable by our courier partners, our team will reach out to you with alternative options or a refund.

6. Delayed or Lost Shipments

If your order is significantly delayed or appears lost in transit, please contact us at contact@threadevoke.com with your order number. We'll coordinate with Qikink to investigate and resolve the issue as quickly as possible.

7. Incorrect Shipping Address

Please ensure your shipping address is complete and accurate at checkout. Thread Evoke and Qikink are not responsible for delays or non-delivery caused by incomplete or incorrect address details provided by the customer.

8. Questions?

For any shipping-related queries, reach out to us at contact@threadevoke.com — we're happy to help track down your order.